English & Persian (Farsi) Speaker

Job Requirements and responsibilities
- English & Farsi Speaker.
- Should have a strong communication skills.
- Answering calls from customers professionally and responding to customer inquiries and complaints.
- Respond to Emails and Chats in a professional and timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Handling and resolving customer complaints on offered services.
- Flexibility to work on Shifts.
- Candidate should be available to join immediately.
- Job location: Dubai.