Contract Duration: 6 months (extendable)

Work location: Tilal Al Ghaf, Dubai (nearest community is Dubai Sports City).

Requirements:
•      Should have minimum one year experience in office administration role in UAE preferably in Real Estate/Property Industry
•      Proficient in MS Office (Word, Excel and Powerpoint)
•      Knowledge of CRM would be an advantage
Responsibilities:
•      Manage all customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned.
•      Make Outgoing phone calls to customers related to their service requests raised for the community management
•      Organize community management documentation (service provider reports, performance reports, community statutory requirements)
•      Prepare operational PowerPoint presentations, charts/graphs, spreadsheets and reports.
•      Manage day-to-day administrative tasks related to community management.
•      Provide information or direct inquiries to the appropriate departments.
Salary: AED 6000/month