Customer Engagement:

Handle high inbound and outbound customer calls efficiently and courteously.

2. Service Knowledge:

Provide accurate and comprehensive information to customers, instilling.

Confidence in their purchase decisions.

3. Problem Solving and Resolution:

Analyze and resolve customer issues efficiently and effectively.

4. Documentation and Reporting:

Maintain detailed and accurate records of customer interactions, including.

Call logs and notes.

Requirements

Minimum of a high school diploma (Bachelors degree preferred).

Proven track record in a call center or customer service role, preferably with.

Salary: 3500 Dhs.

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