Qualifications for Restaurant Customer Service Representative :

High school diploma or equivalent.

Strong communication and interpersonal skills.

Familiarity with the restaurants menu and offerings.

Good problem-solving and conflict resolution abilities.

Patience and a positive attitude.

Ability to work well in a fast-paced environment.

Previous customer service experience is a plus.

Teamwork and collaboration skills.

Knowledge of food safety and hygiene standards.

Key Responsibilities of a Restaurant Customer Service Representative:

Greet and welcome customers to the restaurant. Assist with seating and provide menus.

Take customer orders, including special requests.

Answer questions and offer recommendations.

Ensure accurate and timely food and drink delivery.

Address customer concerns and resolve issues.

Process payments and provide change.

Handle phone inquiries and to-go orders.

Maintain a clean and organized dining area.

Collaborate with kitchen and wait staff for order accuracy.

Uphold food safety and hygiene standards.

Promote a positive and welcoming atmosphere.

Work as part of a team to provide excellent service.

Salary: 3500 Dhs.

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