Communicates with customers to determine their needs.
Schedules and notifies service technicians of work order assignments using GPS tracking and dispatching software.
Receives check-in call from the service technicians and informs workers of next job to respond to.
Supports service technicians.
Maintains customer repair records using computer database to give detailed history of the work performed at their sites.
Maintain dispatching board to ensure maximum efficient capacity of technicians.
Manage on-call schedule and notify technicians of their assigned weeks.
Notify answering service of the schedule and numbers to call in case of emergency.
Know and understand service work order module and service contract.
Active in all facets of dispatch.
Various reporting responsibilities as needed.

Note:
We are (gulfvisit.com) here only share the Jobs Adverts from

different sources. We strictly recommend to never make payment or

send money for any service like VISA, Interview or any other payment

for getting Job. We are not responsible for any payment either paid

by the Jobs Seeker or by the Employer.