Job description

Act as the central point of contact for the office.
Receive guests at the front desk by greeting, welcoming, and directing them appropriately.
Answer, screening and forwarding incoming phone calls.
Receive, sort, and distribute daily mails and couriers.
Provide basic and accurate information in-person and via phone/email.
Ensure reception area is tidy and presentable, with all necessary stationery and materials (pens, forms and brochures).
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Assist and book meeting and conference rooms (through Outlook).
Order and maintain office supplies and keep inventory of stock (stationery, pantry, kitchen supplies).
Ensure that printers, coffee machines, and overall office infrastructure are in working order.
Coordinate with the suppliers, vendors, as well as facilities management for requests and job orders concerning the office.
Coordinate with drivers and office assistants for day to day activities.
Assist in document gathering for visa application and documentation.
Perform other clerical receptionist duties as required.

Requirements

Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite, Outlook.
Hands-on experience with office equipment (e.g. fax machines and printers).
Professional attitude and appearance, proactive and confident.
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational, multitasking and time management skills, with the ability to prioritize tasks
Customer service attitude
Bachelors Degree; additional certification in Office Management is a plus.

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