Responsibilities:

Greet and welcome visitors and clients.
Answer and direct incoming calls.
Provide information and assistance to guests.
Handle check-ins and check-outs for guests.
Manage reservations and room assignments.
Maintain a clean and organized reception area.
Assist with administrative tasks as needed.
Handle mail and packages.
Coordinate with other departments for guest services.
Ensure a positive and welcoming environment.
Requirements:

Excellent communication and interpersonal skills.
Proficiency in telephone and customer service etiquette.
Organizational and multitasking abilities.
Positive and friendly demeanor.
Previous front desk or customer service experience is a plus.
Proficiency in MS Office and office software.
High school diploma or equivalent.
Professional appearance and conduct.

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