HOUSE KEEPING ROLE
Responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it’s up to standard, and provide training on how to best handle customers’ requests.

ALSO
Train housekeepers on cleaning and maintenance tasks
Oversee staff on a daily basis
Check rooms and common areas, including stairways and lounge areas, for cleanliness
Schedule shifts and arrange for replacements in cases of absence
Establish and educate staff on cleanliness, tidiness and hygiene standards
Motivate team members and resolve any issues that occur on the job
Respond to customer complaints and special requests
Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.

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