Summary

To run various status reports in order to do opening shift and prepare room assignments.

To review log books for special requests and instructions.

To answer the phone and log all messages

To prepare next day’s schedule

To track room status: OOO, V/C, O/C

To coordinate VIP rooms, make up and ASAP rooms

To monitor the issue of keys

To ensure that the Place of Work and surrounding area is kept clean and organized at all times.

To log all lost & found items

To maintain filing system

To follow up on emergency work order sent to POMEC

To inform security of any emergency brought to Housekeeping’s attention

To prepare and monitor room status reports for possible discrepancies.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

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