Oversee the team to undertake Imports and/or Export of shipments and to ensure maximum efficiency, quality and customer service
Work closely and follow instructions from the head of Freight at the Group Level
Ensure services are executed in accordance to the processes, terms and timeframes defined by management
Ensure all state, customs and other applicable regulations are followed while fulfilling service requirements
Ensure all required documentations are obtained/processed to facilitate imports and/or exports of shipments.
Ensure Business Units are accurately billed as per Logistics price list for the services provided
Ensure Freight Forwarder invoices are accurate, as per agreed price list
Ensure all shipments are insured
Ensure all claims are investigated and settled
Attend operational meetings with Freight Forwarders, Customs, Customers or other stakeholders
Accurate reporting and analysis as per management requirements
Train, guide and support team members to carry out required tasks
Coordinate Plan and allocate the team for smooth and effective execution of workload
Immediately report to management, investigate and correct any breach in Integrated Management System (ISO 9001, 14001 and OHSAS 18001) Quality, Health & Safety and Environmental procedures, Company policies or Security protocols

Your Profile

What you’ll need to succeed

High School Graduate

1+ years’ experience in Freight Forwarding or similar industries (Fashion and DG cargo experience is a plus)

Experience in stakeholder management.

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