• Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Monitoring and maintaining networks and servers.
• Creating user accounts and performing access control.
• Provide technical assistance, support, and troubleshooting in the resolution of system communications failures and conflicts.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Develop digital campaigns to increase interaction and engagement on social media platforms to create brand awareness, enhance social media presence
• Propose new marketing ideas for reaching out more new potential customers.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Responsible to take, edit and upload photos and videos to our official social medial platforms.
• Monitor current market conditions as well as competitors’ information to improve effectiveness of marketing campaigns.
• Reaching out to current data base of customers to keep them updated on current promotions.
• Support implementation and planning of deletions, additions and major changes to support regional infrastructure.

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