Front Office Receptionist Duties and Responsibilities

Meeting sales target
Customer Service
Collecting Payment
Promoting the Brand
Complaints handling
Admin
Front Office Executive Skills and Qualifications

Interpersonal skills
– patience, listening, and communicating are all people skills a front office executive must tap into while assisting guests

Customer-centric

– making the needs of patrons the top priority and working to make their interaction with your company pleasant

Multitasking
– handling phones, dealing with visitors, and responding to staff requests requires the ability to juggle a variety of things at the same time
Attention to detail
– being able to follow procedures in the way the employer wants keeps the visitor experience consistent and in line with the company’s image.

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