Customer Service Representative

Work Location: Dubai Outsource City

Job Type: Temp – 3 month project

Shift Timings – 9 am to 9 pm (9 hour shift)

Responsibilities

Provide excellent customer service through active listening
Handle carefully and dial outbound customer calls
Work with the customer with the aim to provide information on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers.
This role is for one who has a sponsorship visa and can join immediately.
Strong command of the English language
Proficient in desktop application and internet
Must possess outstanding communication and interpersonal skills
Excellent presentation, multitasking & customer service skills
Active listening and practical communication skills.

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