Your day to day

Assist to ensure the smooth conduct of the shift through customer focused service delivery and effective staff supervision.

Endeavor to resolve all complaints during shift and logs all complaints in log book for further follow up
Executes cash handling and banking procedures
Prepare daily banking and cash flow reports
Establish and instruct staff in cash security procedures
Reports or deals with irregular payments
Supervise the maintenance of service equipment
Monitor standards of guest facilities and services
Control stock and monitor security procedures
Assist with menu and wine list creation
Supervises colleagues during shifts and functions
Supervise outlet section service.

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