Front desk:

1.Manage the effective operation of the front of house, including daily space operations
2.Run the front desk, ensuring all members, prospective members and guests of members are greeted warmly and professionally
3.Assist members and visitors with inquiries (phone calls, emails, online chat and walk-ins), deliveries, appointments and requests
4.Provide members with all the necessary tools for a smooth member experience
5.Respond and follow-up on inquiries about The company, making the appropriate escalations and connections within The company teams
6.Capture leads from calls, chat and walk-ins and record them appropriately.

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