•Monitor the operation and security of all computer hardware and ensure that it is operating properly

•Maintain accurate inventory and record of all hardware, software.

•Ensure that all software runs with no output errors, no response time problems and functioning according to specifications.

•Prepare a monthly report regarding the systems and issues related to smooth operation of application software

•Maintain the documentation of the telephone system configuration.

•Carry out the repairs and maintenance of all PCs, printers, telephones, interactive system, etc.

•Maintain all users access request and authorizations (Windows, E-mail, Office premises access)

•Act as the primary contact for all outside agents in all computer technology related matters

•Respond to all users request and provide them with adequate support.

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