Key responsibilities:

Developing engaging, creative, innovative content for regularly scheduled social posts, which enlighten audiences and promote brand-focused message

Greeting and serving customers from the moment they enter the shop

Advising customers and answer any queries they may have, from stock availability and details of special offers to a product’s price.

Receiving, processing, and organizing shipments and deliveries accordingly.

Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.

Assisting customers in locating desired shop items.

Informing customers of shop promotions to encourage purchases.

Performing regular price audits to identify and correct price discrepancies.

Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.

Addressing and resolving customers complaints in a professional manner.

Processing customer payments using the shop’s Point of Sale (POS) system.

Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

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