IT Officer job description includes the following:

•Handle daily technical support activities on desktop support, data network and server management.
•Install and test desktop software applications.
•Setup computers and install software for various applications and programs.
•Interact with staff on desktop problems and their resolution.
•Maintain computer peripheral devices like printers and resolve associated problems.
•Configuring and maintaining Outlook.
•Supporting users and network administrators through site visit.
•Perform PC Asset Management and maintain the PC asset database.
•Configuration and testing of any new hardware and software.
•Handling Document Management System software (Doccept).
•Management of the daily data backup and retrieval scheme.
•Responsible for supporting: Windows OS / Office, Windows Server, Active Directory, Mobile, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

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