Responsibilities:

Communicate with customers via phone, email, and chat.

Provide knowledgeable answers to questions about products, pricing, and availability.

Work with internal departments to meet customer’s needs.

Data entry in various platforms.

Qualifications:

At least 3 years of relevant (customer service) work experience

At least 1 year of experience in a call center

Updated knowledge of PC components and IT products

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Efficient typing skills (to be tested during the interview)

Ability to multi-task, organize, and prioritize work.

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