To promote efficiency, confidence, courtesy and an extremely high standard of social skills

To generally promote and ensure good inter-departmental relations
To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
To assist the Assistant Manager / Restaurant Manager in any task outlined/detailed by him/her
To take time and get to know the guests, and to be committed to service excellence
To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction
To take time and get to know the guests, and to be committed to service excellence.

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