List of duties and responsibilities:
Welcome members and greet people who visit the business
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Process transactions (cash and credit cards) and issue receipts
Update members records with contact and billing details, appointments and services offered
Assist members and visitors with any inquiries in a polite manner
Do reservation for massage & CRYO sessions
Report any maintenance/system issues on the spot to the management
Perform other related duties as required.
Note:
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