Excellent oral and written communication skills

o High level of active listening skills

o Customer focused

o Attentive to details

o Positive behavior, team spirit

o Ability to handle administrative tasks

o Computer skills

o Telephone skills, High level of self-motivation

Description :

o Handle inbound and outbound requests via multiple channel (phone, e-mail, mail)

o Have the brand culture and knowledge to respond with service excellence to all types of questions

o Collect and handle personal information with care and respect (confidentiality).

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