* * Assists in pre-qualifying prospects prior to submission to an agent.
* * Prepares letters, certificate, quotation, receipts and invoice in compliance with regulations.
* * Provides accounting and documentation support with confidentiality.
* * Ensures departmental operational efficiency according to company policies and procedure.
* * Manage personnel information and maintain employee files.
* * Generates agent performance reports / KPIs and submits to company executives
* * Drafts and reviews leasing and sales contracts.
* * Creates sales and rental listing advertisements of all agents on CRM.
* * Reviews and verifies listings documents.
* * Registers properties and gets Trakheesi listing permits from Dubai Land Department
* * -Handles online marketing portals (Dubizzle, Bayut, Property Finder, etc.)
* * Greet and welcome guests as soon as they arrive at the office

Answer the telephone promptly, in a polite and professional manner
Obtain information from the caller, such as name, telephone number and desired project
Successfully and accurately answer the prospect questions and provide appropriate information
Provide a welcoming atmosphere for all clients who walk into our office
Ensure front office is always presentable
Coordinate and give feedback to our marketing team on the latest marketing campaigns
Handling and assisting clients via online chat platform (Live Chat).

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