Maintain a neat and well – groomed appearance

• Excellent communication (both verbal and written)

• Listen actively and respond with empathy.

• Polite in answering and forwarding phone calls on time.

• Proficiency in MS word, Outlook, Excel, Internet

• Accurate and fast typing skills

• Set priorities, plan and organize tasks.

• Answer and address incoming phone calls in a timely and polite manner

• Clearly determine the purpose of the call

• Greet visitors.

• Maintain visitor register

• Offer refreshments to visitors where appropriate

• Direct visitors to correct person

• Ensure back up when absent from reception desk

• Proper Documentation.

• Monitor, Control and order office stationery supplies

• Conference room booking

• Ensure cleanliness at reception.

• Maintain and organize reading material

• Maintain a neat and well-groomed appearance

• Represent organization in an ethical and professional manner

• Maintain a complete knowledge of organizational structure, personnel names and titles.

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