DUTIES AND RESPONSIBILITIES:

• Good knowledge in handling guest requests.
• Good knowledge of Housekeeping operations.
• Responsible for Departmental keys and guest room master cards.
• Responsible for all calls coming to the Desk and to convey the right message to the right person.
• Maintaining records related to day to day operations of Housekeeping.
• Follow up with concerned departments in case of guest requests/ complaints.

Note:
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