• Answers routine billing questions/issues from customers.
• • Receives and processes all payments according to standard procedures.
• • Scan products, operate scanning equipment and fix scanning issues.
• • Processes credit and debit cards, helping customers use processing equipment.
• • Counts money back to customer in an accurate and concise manner.
• • Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
• • Examine products being purchased for damages and price accuracy.
• • Coordinate with retail staff for product inquiries and price checks.
• • Process receipts and in store coupons for customers.
• • Resolve escalated issues with angry customers.
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