DUTIES:
• It will be needed to participate in the marketing and in selling and promoting products and updating the system with customer orders.
• He or she has the duty to update the seniors about documenting, and informing the team leader with current trends of the customer calls.
• It will be the responsibility to prepare call reports and maintain them timely.
• He or she has to identify the requirements of the changes and then recommend process and service improvements.

SKILLS
• The person needs to be an excellent communicator and should have communication skills both verbal and written.
• He or she should have basic computer proficiency necessarily.
• He or she needs to be very flexible towards work especially in timings as one may need
• He or she should be able to work in stressful conditions and schedules.
• The person should be able to perform multi-tasks and so should have the abilities.

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