Customer Service/Receptionist

Any nationality

We are looking for a a creative person to manage the reception and to act as the first point of contact for customers, excellent in managing social media and has a background of beauty products & services.

Responsibilities:
Manage all social media accounts, posts, marketing and offers
Book and confirm appointments via phone, email and social media channel
Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
Process transactions (cash and credit cards) and issue receipts
Welcome walk-ins, answer questions about services and schedule appointments based on availability
Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
Update client records with contact and billing details, appointments and services offered
Maintain a tidy fresh reception area
Order business cards, brochures and stationery as needed.
Oversee health, safety and hygiene in the locations at all times.