• To work 24X7 in responding any escalations with coordination with FLM-Fiber Team and Networks Monitoring team in resolving any major issues related to Fiber infrastructure affecting Live networks causing service interruption
• Restoration and repair of any cable cut incident occurring on our Fiber Infrastructure causing Network failure, link degradation and service interruption including civil related works.
• Trouble shooting of all Dark Fiber linking third party subscribers locally and internationally
• Trouble shooting & rectification for all escalations related to Fiber connection related issues linking to customer Premises.
• Field experience (OSP – fiber) is a plus
• Minimum 3 years’ experience in working with splicing machines rectifying high capacity fiber cables.
• Driving license is a Must
• Technically manages to conduct trouble shooting and analyze Optical related issue outdoor and indoor using OTDR [Optical Time Domain Reflectometer] on all types.
• Enable to operate any handheld instrument such as Fusion Splicing, Power & Light meter. VFL [Virtual Fault Locator] and Termination Kit.
• Responsible for the site inspection and investigation in any case related to existing infrastructure.
• Mobilization of Emergency Fiber team unit 24/7 to solve any fiber/copper duct route damages, cable cut and network abnormalities and cable incidents’.
• Routine maintenance, securing and keeping all fiber infrastructure safe and out of risk at all time.
• Involved for the supervision in the rectification of fiber complains and incident at residential/commercial partner on a short period of time.
• Responsible for the daily site patrolling and regular reporting.
• Responsible for the Acceptance for OSP & civil infrastructure and fiber installation conforms to network operator’s standard and is fit for operation.