Job Title: Supervisor/ Duty Manager

The ideal candidate will provide the right leadership skills to create a world-class experience for our customers and deliver positive financial results.
They will create a positive and motivating working environment for the team to strive and do their best work everyday.

Responsibilities:
• Manage the center’s day to day operations
• Delegate tasks to the right employees
• Consolidate and prepare daily reports
• Ensure the center’s facilities and equipments are properly maintained
• Manage day to day performance of the staff
• Supervise the booking process and group events
• Manage staff performance and any issues/disputes
• Deliver excellent customer service experience
• Report to management with useful feedback to constantly improve the business
• Oversee the safety & hygiene standards of the center

Facilities under the supervisor’s responsibility:
• 16-lane bowling alley
• Arcade & Party Hall
• Trampoline Playground
• Restaurant (in coordination with F&B Manager & Chef)

Requirements:
• Must have 3+ years previous experience in supervisor/team leader role
• Preferably 3+ years in entertainment or bowling industry
• Must be fluent in English, Arabic is a plus
• Must be excellent in Customer service
• Must be proficient in E-mail and Microsoft Office

Salary range: 5-6K.