We are hiring Key Account Manager (Modern Market) with 7 years experience in FMCG field.
Responsibilities:-
•Suggest solutions that answer clients needs and wants
•Ensure the ordered products are delivered in a timely manner
•Serve as contact point for key customers and internal teams
•Resolve customers’ complaints in an effective and respectful way
•Gather, report and communicate customers’ feedback on service, technology and product delivery
•Research and source new potential clients
•Measure, track and analyze key account metrics
•Create reports for upper management.
Requirements:
•Experience in sales and customer services will be an advantage
•Outstanding communication and interpersonal skills.
•Aptitude in networking and building relationships.
•Excellent time and project management skills.
•Ability to prioritize and meet critical deadlines.
•Problem-solving and negotiation aptitude.