Job Summary

Manage installations; perform maintenance, troubleshooting, compressor changes to all types of heating, ventilation and air conditioning systems.
Responsibilities include equipment installation; preventative maintenance, troubleshooting malfunctions and repairs; and other mechanical related work as assigned.
Technical Supervision and guidance to junior team.
Responsible for following company service protocols and documenting work progress.
Mentoring and leading teams on projects.
Knowledge of MEP, electrical is a minimum requirement.
Able to give directions and to report to team leader.

Responsibilities

Install, maintain and repair heating, ventilation, and cooling units for both commercial and residential customers.
Travel to different job sites to perform assigned job orders.
Be available to work nights or weekends, on a rotating basis, to service emergency needs of our customers.
Maintain good working order of company vehicles including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Maintain the inventory up to date on each and every job. Filling required documentation for issuing inventory and stock items.
Maintaining all equipment maintenance schedule and cleanliness.
Reporting on service status of all equipment.
Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is need to correct
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary
Participate in company provided training opportunities on latest industry technologies
Ensure calibration of thermostats and other controls.
Perform checks on motors and belts and handle lubrication duties.
Change filters and replace any parts as they wear out.
Diagnose compressors and change compressors.
Repair motors and service steam and hot water boilers.
Ensure that chemical compositions in equipment are adequate at all times.
Handle conduit running for HVAC equipment.
Demonstrate Teamwork sprit to ensure positive working environment. Every member is expected to respect and support other team members.
Other duties as assigned by the Supervisor.

Key Performance Indicators (KPIs)
Well groomed, neat appearance requires uniform dress code commitment.
Minimum of 240 Split AC units to be cleaned in a month.
Fast service; clean each unit in 30 minutes.
Deliver outstanding service quality/repetitive customers.
No return jobs after this servicing of HVAC equipment.
On-time service, No delays to customer appointments.
Ensure Equipment reliability by proper cleaning and disinfection.
Ensure operational risk reduction, NO damages of customer furniture.
Minimize usage of chemicals and protective materials and follow protocols to ensure safety of customer assets and personal is monitored.

Technical diploma or equivalent. A Higher Diploma in Mechanical or Electrical Engineering is an added advantage.
7 years minimum experience in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
Excellent customer service skills with desire to exceed customer expectations
English language skills.
Valid UAE driver’s license is an added plus.