Arranging flights, insurance and accommodation.  
Using a booking system to secure holidays.  
Advising clients on travel arrangements, e.g. visas and passports.  
Sending out tickets to clients.
Keeping clients up to date with any changes.  
Dealing with complaints or refunds
Requirements
Proven working experience as a travel consultant / ticketing agent. Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel) especially Sabre. Proficiency in English; knowledge of additional languages is an advantage. Exemplary sales skills and customer oriented approach. Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc). Ability to present, persuade and communicate effectively. Demonstrable ability to handle crises. Degree in Hospitality, Travel, Tourism, Business or relevant field.