1.     Bachelor degree in Computer Science/Engineering
2.     4-5 years of experiences in Technical Support 
3.     Good experience with Moodle and SharePoint
4.     Installation, configuration, integration, and troubleshooting of Microsoft products ( linux experience is preferred ) 
5.     Experience with HP servers, Extreme Product, replication, distribution, availability and  recovery of network component.
6.     Microsoft and Cisco certification is preferred