At Maharat Learning Center we support children and young adults with Specific Learning Difficulties including Dyslexia, Dyscalculia, Attention Deficit Hyperactivity Disorder (ADHD) and Autism Spectrum Disorders (ASD), as well as other cognitive disorders, developmental delays and learning difficulties that may be affecting their academic performance, and promote their inclusion in to the broader community. Our programs are individualized, and our teaching style utilizes Assistive Technology, Augmentative Alternative Communication, ABA teaching techniques, online resources, virtual reality, robotics and other innovative technology to teach children and young adults the academic, social and life skills they need to succeed in school, college and life.
Key Reponsibilities:
Communicate professionally and liaise face to face, via telephone, and in writing with clients, consultants, visitors, service providers, inquirers, and company employees.
Conduct initial communication with potential new clients, providing all relevant information about company services.
Explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.
Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.
Act as Enrollment Records Custodian for the Center, including daily retrieval and return of Enrollment Records for clinicians.
Responsible for Health, Safety and Environment which includes infection control, emergency preparedness, fire safety and waste management.
Answer a high volume of calls and maintain a rapid response and follow-up rate according to the agreed standards.
Qualifications & Experience:
Bachelors or Masters (any field).
Minimum 2-5years of experience in Client Relation.
Past experience preferably in the Healthcare and / or Education industry.
About You:
Excellent verbal and written communication in English and / or Arabic.
Excellent interpersonal skills for building and developing relationships with clients.
Ability to multitask and prioritize workload.
Flexible approach to work with the ability to adapt to a fast-paced, ever-changing environment.
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Self-Motivation
Reaching goals as a salesperson is critical because it means you’re driving the number of transactions employers expect of you. This is why managers seek out self-motivated sales employees.
Your sales skills list should emphasize that you work well under pressure and are motivated to achieve goals. If you shy away from competition or tend to crack under pressure to achieve, sales may not be your calling.
In addition to including “self-motivation,” “goal-oriented,” and similar phrases on your sales skills list, show you’re goal-oriented by highlighting your accomplishments and achievements.
Include concrete numbers, such as the:
targets you’ve met
goals you’ve achieved
awards you’ve won.