Front Office Associate

Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.

We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.

To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.

Job Description
Job Summary:

The Front Office Associate will be responsible for providing exceptional customer service to guests and visitors, handling administrative duties, and assisting with various tasks in a professional and efficient manner. The ideal candidate will be able to multi-task, work well under pressure, and have excellent communication skills.

 

Key Responsibilities:

Greet and welcome guests in a friendly and professional manner.
Answer phone calls and assist with inquiries and requests.
Manage reservations and bookings.
Handle cash and credit card transactions.
Assist with various administrative tasks, including filing, data entry, and photocopying.
Maintain a clean and organized reception area.
Liaise with other departments to ensure the smooth running of the hotel.
Desired Skill & Expertise
Qualifications and Skills:

High school diploma or equivalent.
Previous experience in customer service or administrative role preferred.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to work well under pressure and in a fast-paced environment.
Proficiency in Microsoft Office and other relevant software.
Attention to detail and accuracy.
Ability to work flexible hours, including evenings, weekends, and holidays.
Knowledge of multiple languages is a plus.

Short Info

  • Published:9 days ago
  • Company:The First Group
  • Location:Dubai,UAE
 
 
 

Include a Mix of Skills, Qualifications, and Industry-specific Words : How to Use Keywords in Your Resume

How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.

 

Include a Mix of Skills, Qualifications, and Industry-specific Words
The ideal keywords to include in your resume should be related to soft skills and hard skills.
Other keywords include any certifications you have — as long as they’re specified in the job listing.
For instance, if the job ad for a web developer role mentions “programming languages,” your skills section might look like this:
C++
Java
Python
TypeScript
These languages are good examples of industry-specific terminology. Only people specializing in IT are likely to know what “TypeScript” is.
It’s important to use job-specific resume keywords so that the hiring manager knows you’re familiar with the industry — even if you’re looking for an entry-level job.
Including these words shows you’ve done at least the minimum amount of research, and have an interest in the field.
Also, use synonyms to increase the variety of keywords on your resume. A “programmer” should also refer to themself as a “coder” because these two words mean roughly the same thing, and you never know exactly what terms have been programmed into the ATS.