Desktop Support Engineer L2

Experience – 1-2 Years

Duration – 12 Months
Languages- English
Responsibilities:
Desktop/Laptop/Printer Troubleshooting
Usage of IT Tools & CRM *Training will be provided.
Ticketing raising and closing on system.
Escalate issues to CNoc for resolution.
Coordination with other IT Department for resolution
Basic Knowledge of Networking*(IP Address, PING, Traceroute etc..)
Proactive Resources
Email communication
Qualifications
Bachelor’s degree in computer science, Information Technology, or a related field.

Include a Mix of Skills, Qualifications, and Industry-specific Words : How to Use Keywords in Your Resume

How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.

Include a Mix of Skills, Qualifications, and Industry-specific Words

The ideal keywords to include in your resume should be related to soft skills and hard skills.

Other keywords include any certifications you have — as long as they’re specified in the job listing.

For instance, if the job ad for a web developer role mentions “programming languages,” your skills section might look like this:

•

• C++

• Java

• Python

• TypeScript

These languages are good examples of industry-specific terminology. Only people specializing in IT are likely to know what “TypeScript” is.

It’s important to use job-specific resume keywords so that the hiring manager knows you’re familiar with the industry — even if you’re looking for an entry-level job.

Including these words shows you’ve done at least the minimum amount of research, and have an interest in the field.

Also, use synonyms to increase the variety of keywords on your resume. A “programmer” should also refer to themself as a “coder” because these two words mean roughly the same thing, and you never know exactly what terms have been programmed into the ATS.

Short Info

Include a Mix of Skills, Qualifications, and Industry-specific Words : How to Use Keywords in Your Resume

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