Key responsibilities include:
- Onsite IT support for hardware, software, network, and system issues.
- Responding to help desk requests via various channels.
- Diagnosing and resolving technical issues at the client's location.
- Setting up and configuring computer systems and software installations.
- Managing support tickets effectively and escalating when necessary.
- Maintaining accurate records of IT assets and assisting in issue resolution.
- Delivering technical concepts to non-technical users and participating in client meetings.
Qualifications:
- Degree in Information Technology.
- Strong IT troubleshooting skills.
- Excellent communication and presentation abilities.
- Familiarity with Microsoft Office Suite and Windows OS.
- Certifications in relevant IT fields are a plus.
- Ability to work effectively in a client-facing environment.
No experience required; onsite training will be provided. Preferred skills include knowledge of IT ticketing systems and eagerness to learn new technologies.
Mention the job position as "Fresh IT Graduate" in the subject line of your application email. All other CVs without this subject line will be rejected.
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How to Use Keywords in Your Resume
ATS software is not always accurate. So when you’ve found the keywords to put on your resume, you need to include them clearly so that the ATS can read them.
Don’t: Embed resume keywords in images or use fancy fonts.
Do: Use standard fonts and avoid images in favor of plain text.
Stick to Plain Text
For an ATS, images are hard to read. While it might be tempting to spice up your graphic design resume by embedding keywords for your resume in fancy images, doing so will mean the ATS can’t read them.