Key responsibilities include:
- Onsite IT support for hardware, software, network, and system issues.
- Responding to help desk requests via various channels.
- Diagnosing and resolving technical issues at the client's location.
- Setting up and configuring computer systems and software installations.
- Managing support tickets effectively and escalating when necessary.
- Maintaining accurate records of IT assets and assisting in issue resolution.
- Delivering technical concepts to non-technical users and participating in client meetings.

Qualifications:
- Degree in Information Technology.
- Strong IT troubleshooting skills.
- Excellent communication and presentation abilities.
- Familiarity with Microsoft Office Suite and Windows OS.
- Certifications in relevant IT fields are a plus.
- Ability to work effectively in a client-facing environment.

No experience required; onsite training will be provided. Preferred skills include knowledge of IT ticketing systems and eagerness to learn new technologies.

Mention the job position as "Fresh IT Graduate" in the subject line of your application email. All other CVs without this subject line will be rejected.

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