Greet and attend guests/suppliers when they arrive at office
Direct visitors to the appropriate person/office
The answer, screen, and forward incoming phone calls
Provide basic and accurate information in-person and via phone/emails
Ensure reception area is tidy and presentable with all necessary stationery available.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Perform other clerical receptionist duties such as mail communication, filing, photocopying, etc.
Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Customer service orientation.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Patience
Although “patience” isn’t a skill applicants generally list on a resume, it’s a quality you must have if you want to be successful in this industry.
Sales don’t always happen instantly. Sometimes they do, and those occasions are worth celebrating because they’re rare.
More often, a sale occurs after you’ve had repeated contact with a lead. Someone without patience might give up and stop trying to sell to certain people when they don’t achieve instant success.
If you’re a patient sales employee, you’ll earn more money throughout your career.