Digital Transformation Manager
Main Responsibilities:
Responsible and accountable for the smooth running of the overall digital transformation of the business within the limits of requirements, specifications, costs and timelines.
Snapshots:
Reengineer relevant manual systems to system designed processes at various levels of the business value chain
Keep abreast of latest technologies that may be beneficial to the organization and make requisite recommendations, supported by documentation, costing…
Work closely with decision makers on other departments to identify, recommend, develop, and implement dashboards and automated systems supporting effective and efficient smart working processes.
Plan and manage implementation of tools and techniques for monitoring and managing the performance of automated systems and services in respect to their business performance contribution where the measure of success depends on achieving clearly business/financial goals.
Identify problematic areas and implement strategic solutions in time
Manage & monitor software assets: OS, Office, AV, LAN, WAN, PABX, Biometrics & CCTV assets of the company.
Define & implement digital transformation policies as part of SOPs
Ensure Legal compliance of all software’s, security of data from crash downs, data recovery. Etc
Provide customized service/tools to Elite customers (online ordering capabilities and other functionalities).
Evaluate users’ needs by getting ongoing feedback from all departments and by running periodic digital transformation milestones’ Audits.
+10 years of experience in ICT and Digital Transformation field
University Degree in Information Technology
Experienced in Project Management
Technical knowhow of BI/Software (Oracle – Netsuite) a must
Technical knowhow of Network Infrastructure
Excellent command of English language
Arabic is a plus.
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