Qualifications: University Graduate
Experience: Minimum of 1-2 years in Customer Service field, preferable in Hospitality or Shopping Malls
Skills: 1- Proven working experience in retail cashier or sales. 2- Interpersonal communication/Written and Verbal communication 3- Strong ability to speak clearly and convey information accurately 4- Time management/Efficiency 5- Product knowledge 6- Customer service 7- Telephone Etiquette 8- Dispute resolution 9- Dependability 10- Flexibility 11- Friendliness 12- Basic math and computer knowledge 13- Attention to detail 14- High level of accuracy 15- Sales 16- POS knowledge 17- Positive attitude/outgoing personality.
1. Lack of appreciation
2. No interest in developing employees' skills
3. Failure to invest in the creator's skills
4. False promises
5. Unpaid extra work
6. Unworthy promotions and hiring
7. Lack of stimulation
If you're an employer, it's important to keep these reasons in mind to retain your best employees.
Appreciate their hard work, invest in their development, and follow through on your promises.
Don't let unworthy employees get ahead of those who truly deserve it. Provide material and moral stimulation to keep your employees motivated and engaged. Remember, retaining top talent is key to your company's success.