Qualifications: University Graduate
Experience: Minimum of 1-2 years in Customer Service field, preferable in Hospitality or Shopping Malls
Skills: 1- Proven working experience in retail cashier or sales. 2- Interpersonal communication/Written and Verbal communication 3- Strong ability to speak clearly and convey information accurately 4- Time management/Efficiency 5- Product knowledge 6- Customer service 7- Telephone Etiquette 8- Dispute resolution 9- Dependability 10- Flexibility 11- Friendliness 12- Basic math and computer knowledge 13- Attention to detail 14- High level of accuracy 15- Sales 16- POS knowledge 17- Positive attitude/outgoing personality.
Resume Keywords List
Below is a list of common industry-specific keywords to use in a resume and cover letter.