Sastiflight.com, founded in 2004 has developed to become a leading ecommerce-enabled travel company catering to the UK and UAE market. Our core competence lies in handling of air travel which includes air ticketing, hotel reservations, car rentals, holiday packages.
We offer our services to leisure and corporate clients and our customer centric approach gives us an edge over others to offer competitive solutions, 24x7 customer support and at the same time our customers stand to benefit.
Job Description
1. Taking inbound calls from local and European customers
2. Providing excellent customer service experience
3. Must be experienced in GDS reservation systems preferably Sabre
4. Create PNRs, make reservations, and sell airline, hotels, and holiday packages
5. Must be Graduate and fluent in English
6. Excellent communication skills
7. Comfortable working in 24*7 environment.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.