Western passport-holders preferred due to visa processing requirements. Further, a female candidate without family commitments is preferred due to the strong work commitment that will be required. A highly reputed MNC is looking for a Sales and Customer Service Assistant to join their busy Dubai office. Responsibilities: Supporting the Area Sales Manager/Business Director with customer service; Processing RFQ’s including internal technical clarifications; Creating commercial offers with price calculations in accordance with supervisor’s approval and instructions; Control orders, clarifications and follow-ups; Creation of credit notes subject to approval of Regional Director (no signature authorization will rest with the employee); Claim processing; Establishing price lists and creation of sales statistics as per instructions from the Sales Manager; Create case studies if requested by the Sales Manager; Entering customer info into database; Organizing customer visits or Manager’s business trips including visa application processes, flight reservations with related documents; Delivery time estimation in collaboration with internal departments; Coordination of delivery times and schedules and lead time control; Payment control; Credit limit check, follow-up and credit limit increase; Payment terms and conditions coordination such as L/C, etc.; Invitation letters and other related required documents for customers; Filing; Facilitate excellent customer service via various communication channels (email, fax, phone); Creation of PowerPoint’s and other MS Office documents; Supporting and operating in proxy for colleagues in case of sickness or vacation; Carry out additional tasks in absence of Manager; Inter-departments communication within the company.
Degree/Associate Degree in a relevant discipline; Minimum of 3 years experience in similar admin/customer service support or commercial role; Strong knowledge of MS Office; Ability to deal professionally with customers at all levels; Strong writing and communication skills with excellent telephone etiquette; Ability to work as an integral team member, resolving queries and helping other team members; Strong day-to-day planning and organizing; Highly motivated. Language knowledge: English (Fluent), French (Intermediate).
It is the dream of more than 70% young people to go abroad and find the suitable job there. There are many reasons behind this trend. Some of these are discussed in the following lines. The major reason is that in most of countries opportunities of jobs is reducing. This situation cause to generate the intensive competition between the applicants in the country. On the other hand the salaries are not increasing with the rate with which prices of commodities are increasing. This imbalance of income and expenses is making life hard to live.
Furthermore, the opportunities in developed countries are increasing which attracts the people from all parts of the world. They also offer good salaries. These are the major attraction for the workers and skilled people to go abroad and work there for earning the handsome income. Taking in view the above discussion it is right to consider the job abroad seriously.