Western passport-holders preferred due to visa processing requirements. Further, a female candidate without family commitments is preferred due to the strong work commitment that will be required. A highly reputed MNC is looking for a Sales and Customer Service Assistant to join their busy Dubai office. Responsibilities: Supporting the Area Sales Manager/Business Director with customer service; Processing RFQ’s including internal technical clarifications; Creating commercial offers with price calculations in accordance with supervisor’s approval and instructions; Control orders, clarifications and follow-ups; Creation of credit notes subject to approval of Regional Director (no signature authorization will rest with the employee); Claim processing; Establishing price lists and creation of sales statistics as per instructions from the Sales Manager; Create case studies if requested by the Sales Manager; Entering customer info into database; Organizing customer visits or Manager’s business trips including visa application processes, flight reservations with related documents; Delivery time estimation in collaboration with internal departments; Coordination of delivery times and schedules and lead time control; Payment control; Credit limit check, follow-up and credit limit increase; Payment terms and conditions coordination such as L/C, etc.; Invitation letters and other related required documents for customers; Filing; Facilitate excellent customer service via various communication channels (email, fax, phone); Creation of PowerPoint’s and other MS Office documents; Supporting and operating in proxy for colleagues in case of sickness or vacation; Carry out additional tasks in absence of Manager; Inter-departments communication within the company.
Degree/Associate Degree in a relevant discipline; Minimum of 3 years experience in similar admin/customer service support or commercial role; Strong knowledge of MS Office; Ability to deal professionally with customers at all levels; Strong writing and communication skills with excellent telephone etiquette; Ability to work as an integral team member, resolving queries and helping other team members; Strong day-to-day planning and organizing; Highly motivated. Language knowledge: English (Fluent), French (Intermediate).
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Self-Motivation
Reaching goals as a salesperson is critical because it means you’re driving the number of transactions employers expect of you. This is why managers seek out self-motivated sales employees.
Your sales skills list should emphasize that you work well under pressure and are motivated to achieve goals. If you shy away from competition or tend to crack under pressure to achieve, sales may not be your calling.
In addition to including “self-motivation,” “goal-oriented,” and similar phrases on your sales skills list, show you’re goal-oriented by highlighting your accomplishments and achievements.
Include concrete numbers, such as the:
targets you’ve met
goals you’ve achieved
awards you’ve won.