Preferably Sri Lankan/Indian/European
Please indicate in the Subject line the designation you were applying for. If the subject is not correct we will not consider the application.
Our company requires a ‘cashier’ To handle cash and credit payments, handle different currencies, make change, give receipts, account for all payments, operate the cash register. Deliver prompt, courteous and accurate service in a manner that compiles with Food and Beverage standards and company policies and procedures.
Job Responsibility:
• Be passionate about customer service with the capability of delivering amazing hospitality to our guests.
• Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift. Strong math skills.
• Greet and welcome customers entering the restaurant.
• Resolve different types of complaints from customers or address them to the Restaurant / Operations manager.
• Tabulate data regarding bills, total amounts, restaurant expenses in cash registers or record them in computers.
• Inform customers about modes of payment available at the restaurant. With variety of options to pay money; cash, check, credit card and debit card, etc.
• Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, clean up and documentation.
• Pack merchandise, gifts, take home packages for customers.
• Answer queries and questions of customers and inform about policies, rules of the restaurant, etc.
• Be alert as well as cordial all the time. Must leave the cash counters only after handing it over to other authorized person or on supervisory approval because you will be responsible for large sum of money.
• Apt in handling money, different currencies and coins.
• Complete menu knowledge and be aware of changes in the menu
• Well versed in Micros and must be able to maintain records regarding transactions on computers.
• Ability to do repetitive work without any errors.
• Must have excellent inter personal and people skills.
• Deal with customers politely.
• Integrity, honesty and accountability in all dealings.
It is observed that many people say that they are not happy with their work at their employment place. Actually such people are not fully satisfied with their job and this situation is termed as job satisfaction. Job satisfaction refers to the situation where worker love the job and feel happiness in working. There is only little number of people who say that they are happy with the job. The reason is that due to high competition every employer knows that he could hire the new worker if old worker deny to work. In such situation he gets ready to oppress the workers for unjustified work. This thing generates sense of uneasiness for workers.
The worker who feel pleasure in completing his task and also feel security in his job, It is considered that he is enjoys of job satisfaction immensely. Such workers mostly progress in their job rank with the passage of time.
Job satisfaction refers to the level of contentment, fulfillment, and positive feelings an individual experiences in their job or occupation. It reflects how well a person's expectations, needs, and aspirations are met within the context of their work. When someone is satisfied with their job, they tend to experience higher morale, motivation, and overall well-being, which can have positive effects on their performance, productivity, and commitment to their organization.
Key factors that contribute to job satisfaction include:
Work Environment: A supportive and respectful work environment that promotes collaboration, open communication, and a sense of belonging can contribute to higher job satisfaction.
Work-Life Balance: Achieving a balance between work and personal life is important for job satisfaction. Employees who can manage their work responsibilities while having time for their personal interests and family tend to be more satisfied.
Compensation and Benefits: Fair and competitive compensation, along with benefits such as healthcare, retirement plans, and bonuses, can enhance job satisfaction.
Career Development and Advancement: Opportunities for growth, skill development, and advancement within the organization can increase job satisfaction by providing a clear path for personal and professional progress.
Recognition and Appreciation: Feeling valued and appreciated for one's contributions can significantly impact job satisfaction. Regular feedback, recognition, and acknowledgment of achievements contribute to a positive work experience.
Job Role and Responsibilities: Matching an employee's skills and interests with their job role can lead to higher job satisfaction. Clear job expectations and responsibilities that align with an individual's strengths can enhance their sense of accomplishment.
Autonomy and Decision-Making: Having a degree of autonomy and the ability to make decisions can empower employees and contribute to their satisfaction.
Relationships with Colleagues and Supervisors: Positive relationships with colleagues and supervisors foster a sense of belonging and support, which can lead to increased job satisfaction.
Organizational Culture: A healthy and positive organizational culture that promotes shared values, ethics, and a sense of purpose can positively influence job satisfaction.
Job Security: A sense of job security and stability can contribute to reduced stress and higher job satisfaction.
Challenging and Meaningful Work: Engaging and meaningful tasks that align with an individual's skills and passions can lead to greater job satisfaction.
Workload and Stress Management: Reasonable workloads and effective stress management support job satisfaction by preventing burnout and promoting well-being.
Job satisfaction is a complex and multi-faceted concept that can vary from person to person. It is influenced by both objective factors (such as compensation and benefits) and subjective factors (such as personal values and attitudes). Organizations that prioritize creating a positive and supportive work environment are more likely to have employees who are satisfied with their jobs, leading to higher retention rates, improved performance, and a positive reputation.