Description
Greet customers and direct them to the experienced sales associates in each department to ensure that customer needs are answered.

Maintain the basic procedures of customer service inside the store such as follow-ups on the orders for the customers, following the right procedures of passing the customer complaints or challenges through the right channel to the experienced employees on the shop floor.

Support in receiving stocks and assist in registering the right records on stocks.

Assist in completing the replenishments of products inside the store.

Assist in up-selling, cross-selling, and promotions of products inside the store to ensure achieving the hourly store sales target.

Support in maintaining records of non-moving products and passing the report to the senior sales.

Assist in merchandising of products according to senior sales recommendations.

Qualifications
High school degree
Fluency in English
Proficiency in Microsoft Office
Planning and organizing: level 1
Self-development: level 1
Communication skills: level 2
Cultural awareness: level 1
Customer focus: level 1
Initiative: level 1
Teamwork: level 2
Additional Information
Organization: Virgin Megastore
Primary location: United Arab Emirates - UAE, Dubai, The Dubai Mall
Schedule: Full-time
Unposting date: Ongoing

About the Company
Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.

Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.