Description
Greet customers and assist them in their purchase decisions by offering expert advice in compliance with quality and customer service standards.
Communicate sales plans and targets to the shop/department team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed.
Assign routine and non-routine tasks to sales associates, cashiers, and coordinators, in order to ensure that activities are carried out in the most efficient manner.
Assist in the preparation of the staff schedule to ensure that the shop/department manpower is effectively matched to the shop’s operational requirements in a cost-effective manner.
Support the shop/department manager in maintaining inventories and placing product orders to ensure effective stock management and availability of products.
Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.
Qualifications
Bachelor's degree
Proficiency in MS Office
Fluency in English
Strong product knowledge
Cultural awareness: level 2
Customer focus: level 2
Driving and achieving results: level 1
Planning and organizing: level 2
Self-development: level 3
Change and adaptability: level 2
Initiative: level 3
Additional information
Organization: Urban Outfitters
Primary location: United Arab Emirates - UAE, Dubai, The Dubai Mall
Schedule: Full-time
Unposting date: Ongoing
About the Company
Azadea Group is one of the world's fastest growing retail groups. We carry a strong franchise portfolio of over 30 diverse brands that features some of the industry's most identifiable names, including Zara, Mango, Virgin Megastore and Sunglass Hut.
Azadea Group headquarters are in Beirut, Lebanon. A comprehensive network of local offices supports our operations in the Middle East and Europe. Currently, we operate 152 strategically located stores across the Middle East and plan over 500 additional shops’ opening through the 3 coming years.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Interpersonal skills
Sales jobs require a lot of human interaction, whether it’s face-to-face, online, or over the phone.
If you’re naturally outgoing and and have good interpersonal skills, you’ll excel at sales.
There’s nothing wrong with being introverted, but introversion isn’t the best quality in a sales employee.
If continually meeting and talking with strangers drains your energy, or if you find yourself regularly stumbling over your words or accidentally making the person you’re speaking with feel uncomfortable, sales might not be the best line of work for you