The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
Job Description
The Vice President of Sales will be a dynamic and visionary leader responsible for driving revenue growth, enhancing customer relationships, and elevating the commercial performance of the hospitality group. This role requires a strategic thinker with deep industry knowledge, exceptional leadership skills, a proven track record in hospitality sales and a good understanding of channel distribution.
Key Responsibilities:
Strategic Leadership
Develop and implement a comprehensive sales strategy aligned with the organization’s overall business objectives
Identify market opportunities, trends, and challenges, and propose actionable strategies to capitalize on them
Be instrumental in the development of pricing, distribution, and revenue optimization strategies in collaboration with Revenue Management and Marketing teams
Work closely together with the Hotel General Manager to maximise revenues from their assets
Sales Management
Set and monitor sales targets across all properties and segments, ensuring alignment with company goals
Oversee the performance and development of the sales team, fostering a culture of accountability, collaboration, and innovation
Establish and maintain relationships with key accounts, partners, and industry stakeholders to drive business growth
Market Expansion
Drive the expansion of the group's presence in existing and new markets
Evaluate and negotiate partnerships, contracts, and agreements with corporate clients, travel agencies, and other stakeholders
Represent the group at international sales events, exhibitions, and conferences to build brand awareness and establish connections
Data-Driven Decision Making
Analyse sales performance metrics and provide actionable insights for continuous improvement.
Leverage market research and competitive intelligence to refine sales strategies and enhance the group's positioning
Collaborate with the Marketing and Revenue teams to ensure consistent messaging and alignment in campaigns
Team Leadership and Development
Recruit, train, and mentor a high-performing sales team, ensuring they are equipped with the tools and skills needed to succeed
Foster a results-driven environment while promoting teamwork and employee satisfaction.
Implement professional development programs to retain top talent and build a robust succession pipeline
Customer Focus
Develop and maintain strong relationships with high-value clients, ensuring exceptional service and customer satisfaction
Address client feedback and concerns proactively to enhance the group’s reputation
Desired Skill & Expertise
Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or a related field (MBA preferred)
Minimum of 12-15 years of progressive experience in sales leadership roles within the hospitality industry
Strong network within the UAE and GCC hospitality markets
Proven ability to drive sales performance and achieve revenue targets in a multi-property or group environment
Exceptional leadership, communication, and interpersonal skills
Proficiency in CRM software, sales analytics, and reporting tools
Strong negotiation and problem-solving skills
Fluency in English (additional languages, particularly Arabic, are advantageous)
Experience in opening and/or rebranding a hotel(s) in a commercial role
Experience with at least one of the major hotel brands (Marriott, Hilton, IHG)
Key Competencies:
Strategic Vision
Business Acumen
Strong Analytical Skills
Results-Oriented Leadership
Relationship Building and Networking
Adaptability in a Fast-Paced Environment
Innovation and Creativity
It is observed that many people say that they are not happy with their work at their employment place. Actually such people are not fully satisfied with their job and this situation is termed as job satisfaction. Job satisfaction refers to the situation where worker love the job and feel happiness in working. There is only little number of people who say that they are happy with the job. The reason is that due to high competition every employer knows that he could hire the new worker if old worker deny to work. In such situation he gets ready to oppress the workers for unjustified work. This thing generates sense of uneasiness for workers.
The worker who feel pleasure in completing his task and also feel security in his job, It is considered that he is enjoys of job satisfaction immensely. Such workers mostly progress in their job rank with the passage of time.
Job satisfaction refers to the level of contentment, fulfillment, and positive feelings an individual experiences in their job or occupation. It reflects how well a person's expectations, needs, and aspirations are met within the context of their work. When someone is satisfied with their job, they tend to experience higher morale, motivation, and overall well-being, which can have positive effects on their performance, productivity, and commitment to their organization.
Key factors that contribute to job satisfaction include:
Work Environment: A supportive and respectful work environment that promotes collaboration, open communication, and a sense of belonging can contribute to higher job satisfaction.
Work-Life Balance: Achieving a balance between work and personal life is important for job satisfaction. Employees who can manage their work responsibilities while having time for their personal interests and family tend to be more satisfied.
Compensation and Benefits: Fair and competitive compensation, along with benefits such as healthcare, retirement plans, and bonuses, can enhance job satisfaction.
Career Development and Advancement: Opportunities for growth, skill development, and advancement within the organization can increase job satisfaction by providing a clear path for personal and professional progress.
Recognition and Appreciation: Feeling valued and appreciated for one's contributions can significantly impact job satisfaction. Regular feedback, recognition, and acknowledgment of achievements contribute to a positive work experience.
Job Role and Responsibilities: Matching an employee's skills and interests with their job role can lead to higher job satisfaction. Clear job expectations and responsibilities that align with an individual's strengths can enhance their sense of accomplishment.
Autonomy and Decision-Making: Having a degree of autonomy and the ability to make decisions can empower employees and contribute to their satisfaction.
Relationships with Colleagues and Supervisors: Positive relationships with colleagues and supervisors foster a sense of belonging and support, which can lead to increased job satisfaction.
Organizational Culture: A healthy and positive organizational culture that promotes shared values, ethics, and a sense of purpose can positively influence job satisfaction.
Job Security: A sense of job security and stability can contribute to reduced stress and higher job satisfaction.
Challenging and Meaningful Work: Engaging and meaningful tasks that align with an individual's skills and passions can lead to greater job satisfaction.
Workload and Stress Management: Reasonable workloads and effective stress management support job satisfaction by preventing burnout and promoting well-being.
Job satisfaction is a complex and multi-faceted concept that can vary from person to person. It is influenced by both objective factors (such as compensation and benefits) and subjective factors (such as personal values and attitudes). Organizations that prioritize creating a positive and supportive work environment are more likely to have employees who are satisfied with their jobs, leading to higher retention rates, improved performance, and a positive reputation.