A Barista engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. As a Barista you will be responsible for preparing and serving high-quality coffee, tea, and other beverages while providing exceptional customer service.
What will I be doing?
A Barista engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. As a Barista you will be responsible for preparing and serving high-quality coffee, tea, and other beverages while providing exceptional customer service. Specifically, you will be responsible for performing the following tasks to the highest standards:
Prepare and serve high-quality coffee, teas, and specialty beverages.
Maintain cleanliness and organization of the barista station.
Engage with guests, providing personalized recommendations and excellent service.
Ensure consistency in drink preparation, following established recipes and standards.
Manage stock levels, restock supplies, and maintain equipment.
Adhere to health and safety regulations.
What are we looking for?
A Barista serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous experience as a Barista in a luxury hotel or café setting.
Strong knowledge of coffee preparation techniques and latte art is a plus
The ability to create classic cocktails
Flexibility in hours as you will be working rostered shifts, especially on weekends
Exceptional personal presentation and communication skills
Flexibility to respond quickly and positively to a range of work situations
Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Hidden Keywords
This is a sneakier trick some applicants use. It involves copy-pasting a keyword several times, but applying a white font so that the keywords are invisible.
But because the ATS scans all words despite their color, it counts all instances of a keyword. For example, a resume might contain five “invisible” instances of the keyword “business analysis” but only three “visible” ones. The “Find” tool can reveal where invisible keywords are:
Resume Objective
Business Analyst with over 5 years of experience supporting business solution software and performing business analysis. Aiming to utilize my strong prioritization skills and business analysis ability to achieve the goals of your company. Possess a Certification in Business Analysis.
Invisible keywords are used by some candidates.
The ATS counts all eight instances though, and “ranks” that resume higher.
However, since most ATS software lets the hiring manager see a plain text version of the resume, “hidden” keywords appear, and they’ll see your trick.
The result? You’ll come across as untrustworthy, and not worth hiring.