Organization : F&B AIRPORT - SERVICE
Description :
As anF&B Supervisor, you*ll lead the way in ensuring smooth and efficient operations across our outlets, areas, or functions. With a hands-on approach, you*ll inspire and supervise your team, ensuring every dish meets the highest standards of quality and presentation, while delivering an unparalleled customer experience.
Your Key Responsibilities:
Deliver top-notch service and high-quality food to ensure customer satisfaction and continuous improvement.
Oversee and maintain compliance with EKFC Service Standards, including hygiene and safety protocols.
Lead, train, and motivate your team to achieve performance goals and foster a positive work environment.
Identify and implement solutions to enhance operations and service delivery.
Uphold pricing, quality, and service standards across the outlet while adhering to cost-effective practices.
Champion health, safety, and quality systems, ensuring compliance with ISO 9001:2008 standards.
Education:
A bachelor*s degree in Hotel Management or equivalent (must have).
Experience:
Minimum 5 years in a supervisory role within the food or catering industry.
Experience in a 4*'5-star hotel environment is essential.
Skills & Attributes:
Strong verbal and written communication skills in English (Arabic is an advantage).
Proven ability to lead and inspire teams, resolve customer concerns, and continuously elevate service standards.
Expertise in various food service styles and customer-centric approaches.
High-level organizational skills with the ability to multitask, manage time effectively, and deliver results under pressure.
Collaborative mindset with the ability to foster teamwork and positively manage conflicts.
A passion for continuous improvement and adaptability in a dynamic environment.
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Set Clear Goals: Define short-term and long-term career goals. Having clear objectives will help you stay focused and motivated.
Self-Assessment: Reflect on your strengths, skills, interests, and values. Understand your personal and professional preferences to make informed career decisions.
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Networking: Build a strong professional network by attending industry events, joining online communities, and connecting with colleagues and mentors.
Mentorship and Coaching: Seek guidance from experienced professionals who can provide valuable insights, advice, and support.
Job Rotation: Explore different roles within your organization to gain diverse experience and broaden your skill set.
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Leadership Development Programs: Participate in programs designed to nurture leadership skills and prepare you for higher responsibilities.
Online Presence: Build a strong online presence through platforms like LinkedIn to showcase your expertise and connect with professionals in your field.
Volunteer and Pro Bono Work: Offer your skills to nonprofit organizations or volunteer for projects that align with your career goals.
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Public Speaking and Presentation Skills: Improve your communication skills by practicing public speaking and giving presentations.
Career Workshops and Seminars: Attend workshops and seminars on topics like resume building, interview skills, and job search strategies.
Industry Certifications: Obtain relevant certifications that demonstrate your expertise and commitment to your field.
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Time Management: Develop effective time management skills to prioritize tasks and maximize productivity.
Goal Tracking: Regularly review your progress toward your career goals and adjust your strategies as needed.
Embrace Challenges: Take on challenging projects that push you outside your comfort zone and help you acquire new skills.
Feedback and Self-Reflection: Seek feedback from supervisors, peers, and mentors to identify areas for improvement. Engage in self-reflection to assess your growth and areas of development.
Remember that career development is a continuous process. It's important to tailor these techniques to your individual needs, preferences, and career goals. Regularly assessing your progress, adapting to changes in your industry, and being open to new opportunities will contribute to your ongoing professional growth.