Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As an Operations Expert, you help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation activities. You have a deep understanding of operational practices and mentor the Operations team to complete operational tasks accurately and in accordance with Retail Inventory processes.
Description
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
Perform other tasks as needed, including but not limited to supporting customer-facing activities.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Be able to lift and carry product to various locations within and near the store.
Have experience in retail or sales, or related work experience.
Preferred Qualifications
You can:
Focus on the customer experience, with an emphasis on serving both the internal and external customer.
Be a self-starter who is detail-oriented, organized, and can work without close supervision.
Prioritize workload and meet deadlines in a fast-paced environment.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Demonstrate effective problem solving, analytical, and communication skills.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Dishonest Keywords
It’s tempting to simply include all of the keywords you see in a job posting on your resume to maximize your chances of getting past the ATS.
But hiring managers are going to be suspicious if they see a resume that’s too perfect.
And even if you make it through to the interview, expect to be pressed with some tough questions about your skills.
Stick to the abilities and qualifications you actually have. Adding skills you lack will waste everyone’s time.